Delivery & Returns
Champagne, Wine & Gift Delivery Details and Costs
Looking for a Champagne gift or wine gift to be delivered for a celebration? Every gift is securely packaged by our team, and we arrange fully tracked delivery to ensure your order arrives safely and on time.
How much does delivery cost?
| Delivery Method | Delivery Cost |
|---|---|
| Standard Delivery (4-6 working days) | £6.95 |
| Free Standard Delivery on orders over £125 † | FREE |
| Express Delivery (2-3 working days) | £8.95 |
| Next Working Day Delivery * | £11.95 |
| Saturday Delivery ** | Contact Us |
* Order before 1pm Monday to Friday for next working day delivery.
† Free Standard Delivery on orders over £125, mainland UK only. Applied automatically at checkout — there is no code to enter. Express and Next Working Day delivery remain chargeable at any order value.
Northern Ireland and the Islands
We deliver to the Isle of Man and the Channel Islands, with Standard delivery from £14.50.
Delivery to Northern Ireland is priced by parcel weight, so larger hampers and multi-bottle gifts cost more to send:
| Delivery Method | Delivery Cost |
|---|---|
| Standard, up to 2.35kg | £6.95 |
| Standard, 2.35kg–12kg | £24.00 |
| Express, up to 2.35kg | £9.00 |
| Express, 2.35kg–12kg | £28.00 |
Our free delivery offer applies to mainland UK only. Your exact delivery options and costs are always shown at checkout before you pay.
Next Day Champagne Delivery Throughout the UK
We offer next‑day delivery on all Champagne and wine orders throughout the UK. Orders should be placed before 13:00 for next working day delivery. Only orders placed Monday to Friday qualify for next‑day service. Weekend orders are processed on Monday for delivery on Tuesday. If you are ordering after the deadline, please contact us directly and we will do our best to accommodate.
FAQ's
How will you ship my order?
We use DPD and Royal Mail for all our UK deliveries. All our parcels will be delivered Monday to Friday 9am to 5.30pm unless Saturday delivery is selected during checkout.
As a security measure, a signature will be required upon delivery. Please kindly ensure that there will be someone to sign for the parcel at the delivery address. If alcohol has been purchased, a person of the age of 18 or over must sign for the goods - identification may be requested if there is any doubt regarding age.
If you supply your mobile number when placing your order, our courier will send you a FREE text message on the morning of delivery with a delivery slot, which you can rearrange by reply.
Can I track my order?
You will receive an email confirming that your order has been dispatched from A Little Luxury London. Our courier will also send a separate email containing your tracking number, allowing you to follow your delivery every step of the way.
If you are unable to track your order or need assistance, please contact us and we will be happy to help.
If You Are Out When Delivery Is Attempted
If you are out when your gift is delivered, the courier will leave a card advising that an attempt has been made. This card will confirm either the depot location where your parcel is being held or, where possible, the date of the next delivery attempt.
If no delivery can be made within approximately five days, no instructions have been provided, or the parcel has not been collected, it may be returned to A Little Luxury London. Return and re‑delivery charges are payable by the customer, as this constitutes an additional delivery service.
Incorrect delivery details supplied by the customer are the customer’s responsibility. An additional carriage fee may be applied if the parcel needs to be redelivered to a new address.
A Little Luxury London is not liable for any loss, injury, damage, expenses, failure or delay during delivery, nor does such occurrence permit the customer to refuse delivery or cancel the order.
Returns Policy
Faulty or Damaged Products
We take great care to ensure every order reaches you in perfect condition. If your items arrive damaged, faulty or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue. We will arrange a replacement or full refund as quickly as possible.
Changed Your Mind?
You have 30 days from delivery to tell us you'd like to return an order, and a further 14 days to send it back. You're responsible for the cost of returning it, and we'll always confirm return instructions with you first. Personalised, engraved and perishable items, and any bottle that has been opened, can't be returned simply because you've changed your mind. See our full Refund Policy for complete details, including exclusions and how refunds are calculated.
Returning an Item
If a return has been agreed, please ensure:
- Bottles are unopened and in their original condition
- Packaging is secure and protective
- You use a tracked delivery service
Once received and inspected, we'll process your refund in line with our Refund Policy.
Refunds
Refunds are issued to the original payment method. Please allow a few working days for funds to appear in your account, depending on your card provider.
Contact
Email hello@alittleluxury.london or call 0203 893 4746.