Privacy Policy

Privacy Policy

Last Updated: 6th May 2020

At A Little Luxury, we take great care in protecting your privacy and safeguarding the information you share with us. Just as we take pride in the presentation of our luxury gifts, we apply the same attention to detail when handling your personal data. This Privacy Policy explains how A Little Luxury (“we”, “us”, “our”) collects, uses and protects information when you visit our website, purchase our products or interact with our services (collectively, the “Services”).

We may update this Privacy Policy from time to time. If changes are made, we will revise the date above and may provide additional notice, such as an update on our homepage or an email notification. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Our contact details: A Little Luxury info@alittleluxury.co.uk


Collection of Information

Information You Provide to Us

We collect information you provide directly, such as when you create an account, place an order, complete a form or contact us. This may include your name, email address, postal address, phone number and any other details you choose to share.

We do not store or process payment details. All payments are securely handled by Worldpay, who receive only the information required to verify and authorise your transaction. They are strictly obligated to keep your information private.

Information We Collect Automatically

When you use our website, we may automatically collect:

  • Log Information: Browser type, access times, pages viewed, IP address.

  • Device Information: Device model, operating system, unique identifiers and network details.

  • Cookies & Tracking Technologies: Cookies and web beacons help us improve your experience, understand usage patterns and enhance our Services. For more details on cookies and how to disable them, please see “Your Choices” below.


Use of Information

We only use your data when legally permitted and retain it only as long as necessary. We may use your information to:

  • Provide, maintain and improve our Services

  • Process orders, manage payments and send confirmations or invoices

  • Respond to enquiries and offer customer support

  • Analyse trends and usage to enhance our website and products

  • Comply with legal or regulatory obligations

  • Send updates or marketing communications if you have opted in


Purposes for Processing Your Personal Data

Purpose Type of Data Legal Basis
Registering you as a customer Identity, Contact Performance of a contract
Processing and delivering orders Identity, Contact, Financial, Transaction, Marketing Performance of a contract; Legitimate interests
Managing our relationship with you Identity, Contact, Profile, Marketing Performance of a contract; Legal obligation; Legitimate interests
Administering and protecting our business Identity, Contact, Technical Legal obligation; Legitimate interests
Improving our website and services Technical, Usage Legitimate interests
Making recommendations Identity, Contact, Technical, Usage, Profile Legitimate interests

Sharing of Information

We may share your information:

  • With trusted service providers who assist in delivering our Services

  • To comply with legal obligations or regulatory requests

  • With your consent or at your direction


Analytics Services (Google Analytics)

We use Google Analytics to understand how visitors use our website. This may include IP address, browser type, pages viewed and links clicked. Google uses cookies to collect this data. For more information, visit: http://www.google.com/policies/privacy/ads/


Other Third Parties

We may receive data from:

  • Analytics providers (e.g., Google, Active Campaign)

  • Payment and delivery partners (e.g., Worldpay)

Some partners may operate outside the EU.


International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Transfers to countries approved by the European Commission

  • Use of approved contractual clauses or certification mechanisms

  • Transfers to US providers under the EU‑US Privacy Shield

If no safeguard applies, we may request your explicit consent. You may withdraw this at any time. For more information, contact us at info@alittleluxury.co.uk.


Access to Your Information

You can view or update your personal information by logging into your account. If you need help accessing, modifying or deleting your data, please contact us at info@alittleluxury.co.uk.


Security

A Little Luxury takes appropriate measures to protect your information from loss, misuse, unauthorised access, disclosure or alteration.


Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@alittleluxury.co.uk